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Forward Deployed

Forward Deployed
Agentic RAG: sections and modules
T9.3

Adaptive RAG & Query Routing

Route queries to department knowledge bases with a LangGraph router agent.

Lessons
6 lessons
By
Sourav Banerjee
Prerequisites
None
6 lessons

Practise and Check

Deliverable
Support desk router: route billing, technical and general questions to separate knowledge bases, escalate negative-sentiment tickets, and report routing accuracy.
Assessment
Answer the five Interview questions without notes, then run the lab.
Interview probe
Larkspur's support assistant started answering "Apologies, I was not able to answer your question" to customers who ask how long their data is kept after they cancel. The retention chunk is in the general knowledge base. How do you find the fault?
Common mistakes
  • Writing the category filter onto the shared retriever's search_kwargs
  • Routing on sentiment alone, so calm customers with urgent problems slip through
  • Indexing a new topic without adding it to the router's prompt

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