Forward Deployed Engineering: sections and modules
T6.1
Customer discovery and problem decomposition
Turn a vague ask into requirements, constraints and metrics.
About 4 h 2 min: 32 min reading + 3 h 30 min practice · 5 lessons
- Scope
- Discovery only; scoping in T6.2
- Prerequisites
Lessons
Start moduleAlso used in this module
Lessons taught in another module that this one builds on.
- Internal Knowledge Assistant for Enterprise Support
3 min · Opens the practice page
- Sales Copilot for Account Executives
2 min · Opens the practice page
- Financial Compliance Review Copilot
2 min · Opens the practice page
- Healthcare Prior Authorisation Assistant
2 min · Opens the practice page
- Legal Contract Review Copilot
2 min · Opens the practice page
- SRE Incident Triage Agent
2 min · Opens the practice page
- Multi-Tenant SaaS Support Assistant
2 min · Opens the practice page
- Retail Demand Forecast Explanation Assistant
2 min · Opens the practice page
- ServiceNow Ticket Agent
2 min · Opens the practice page
- Executive Dashboard Assistant
2 min · Opens the practice page
Practise and Check
- Deliverable
- Discovery worksheets (10 existing) + 3 bank cases aloud
- Assessment
- Worksheet rubric
- Interview probe
- Decomposition round
- Common mistakes
- Solutioning in the first minute
Your Progress
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